Terms & Conditions 

By accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions, you should not use the site or place an order. I reserve the right to make changes to these terms and conditions at any time.

Returns & Exchanges

Due to the delicate nature of print artwork (and because each print is part of a signed, numbered edition) all sales are final and refunds will be issued only in the most exceptional circumstances such as in-transit parcel damage. If this happens to you, please photograph the parcel when it arrives and don’t open it — once opened it is impossible for me to tell if the damage occurred in transit or not and I can’t be able to pursue insurance or reimbursement from the shipping company.

Your print will be signed, rolled and packed using cotton gloves and with an incredibly careful approach to quality control to ensure it arrives to you in pristine condition. To protect the print properly, a layer of glassine paper will be placed on top and a layer of thinner, acid-free tissue placed underneath before being rolled. The print will then be wrapped in additional corrugated paper padding before it is packed in its postage tube/box. Additional tissue or padding is used at either end to ensure the print doesn’t move around in-transit.

Print Surface & Ink Coverage Variation

There may be subtle variations in the print surface, especially on large expanses of black ink, where flat and even ink coverage can be very hard to achieve. These variations are a very common part of this style of inkjet printing, especially for ‘flat’ graphics where they can be more visible than in photographs. Any variations should be considered a part of the print.

Unwrapping your Print

Gicleé prints pick up marks and scratches very easily, so please be extra careful when unwrapping your print. Be sure you have clean, dry hands (or gloves) and unroll it in a place you can leave it protected and weighed down to unfurl over a few days. Be very careful not to touch the surface of the print itself as you unroll it. You may even want to ask a friend to assist you.

Pricing, Payment & Discounts

All prices are displayed in GBP and are inclusive of UK VAT. Payments are processed with the assistance of Stripe, if you have problems of any kind when placing an order / making payment, email me immeadiately.

The pricing of items takes into account the labour of both designing the print as well as producing it. It also covers packing materials and the third-party overhead costs associated with production. As such, I am unable to offer discounts on prints at the moment.

I will be donating 10% of the profits from this year’s sale to Rewilding Britain. I've had the good fortune to live in the UK for over 6 years now, and I can't think of a better way to say thank you than supporting the regeneration of this land—which feels as much like home to me as anywhere else in the world. I’ll be showing how much is donated on my Instagram account once the print sales are finished.

Privacy Policy

I am committed to safeguarding and preserving the privacy of any visitors to this site or subscribers to my newsletter. This policy explains what happens to any personal data that you provide, or that I collect from you whilst you visit our site, as well as the policies related to the online store offering including shipping, returns and third party payment providers.

In running this website I may collect and process: (1) Information about your use of the site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. (2) Information provided voluntarily by you. For example, when you register for information or place an order.

In operating this website it may become necessary to transfer data that I collect from you to locations outside of the European Union for storage purposes, such as the server of a third party provider. By providing your personal data, you agree to this transfer, storing and processing. I do my utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely. Unfortunately the sending of information via the internet is not totally secure. While unlikely and rare, I cannot guarantee the security of the electrontic data you choose to send, please note sending this information is at your own risk.

On occasion I may include links to third parties on this website. Where provided, a link does not equal an endorsement of any of that site’s terms or policies. You should review their terms and conditions and privacy policy before sending them any personal data or interacting with their site.

In accordance with the Data Protection Act 1998 you have the right to access any information that I hold relating to you. Please note that I reserve the right to charge a fee to cover any costs incurred in providing you with such information.

Third Party Providers

I use a third-party provider (Mailchimp) as an email marketing platform. By signing up to receive emails, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

You can change your mind about receiving newsletters from me at any time via the unsubscribe link in the email footer, or by contacting me directly here. I will treat your information with respect.

I use a third-party provider (Stripe) to assist in processing payments. Such third-party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain different policies to this site. For more information, you may want to read Stripe’s Terms of Service or Privacy Statement.

All Prints © Tegan Ella Hendel 2021
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Tegan Ella Hendel © 2021
Tegan Ella Hendel © 2021